Caring for the Environment

Here at Orakei Korako we understand how important it is to look after the environment, our geothermal park is after all a pristine, natural and beautiful place that wouldn't be the same if we didn't. In the park itself we have built all the boardwalks to blend in as naturally as possible with the surrounding environment while enabling you, our visitors, to enjoy a safe and enjoyable journey through the park. All construction work carried out in the Park was built by hand with no heavy equipment damaging the environment. Regular checks of the area for rubbish and potentially dangerous changes to the landscape are carried out.

Of course our responsibilities don't end with the park but extend throughout our operations including the visitor centre and facilities. We recycle all our waste such as plastic, glass, aluminium and engine oils. All cleaning products used are environmentally friendly. We use recycled paper for printing and in our bathrooms. We are continually looking at ways to reduce our carbon footprint. We currently have a Tesla destination charger. Future planning includes providing other EV chargers and upgrading the ferry with an electric motor.

Looking After Our Visitors

Making sure that our visitors are happy is of course just as important as our park, without you we wouldn't even exist. All our staff are trained to provide you with the best possible service. If, for whatever reason, we've not done our job just right and you don't feel like you have been well looked after then we welcome your feedback and complaints. We will always take yourfeedback  seriously and through our processes will ensure that whatever went wrong, we will fix it.  If you have a complaint, you can talk to us at the visitor centre, call us or use our contact form. We also welcome your feedback whether good or bad.

Mission Statement

"Orakei Korako 'Place of Adorning' is a unique natural phenomenon and is recognised as one of the finest examples of geothermal activity in the world. Under our Kaitiakitanga (guardianship) it is our responsibility to care for, protect and respect its beauty. It also has significant cultural history and is tapu (spiritual) to the local Iwi, Ngati Tahu, who are kaitiaki (guardians) to the area. Orakei Korako’s environment is fragile and its cultural heritage of national importance. We are committed to protecting both this environment and cultural heritage, at the same time providing manaakitanga, this being a friendly, informative and memorable experience for all our visitors wherever they may come from. We hope as Visitors to Orakei Korako that you are also moved to embrace this vision”.
- Orakei Korako Geyserland Resort 2000 Ltd

Environmental & Sustainability Commitment

Orakei Korako Geyserland Resort 2000 Ltd believes that businesses are responsible for achieving good environmental practice and operating in a sustainable manner.

We are therefore committed to reducing our environmental impact and continually improving our environmental performance as an integral and fundamental part of our business strategy and operating methods.

It is our priority to encourage our visitors, suppliers and all business associates to do the same. Not only is this sound commercial sense for all, it is also a matter of delivering on our kaitiakitanga (guardianship) for future whakatupuranga i mua (future generations)

Orakei Korako is a protected geothermal area, its environment is specific to certain natural flora, (prostrate kanuka that only exist in this thermal area.) This environment is fragile and its cultural heritage of national importance.  

Our environment policy is:

• Support or comply with or exceed requirements of current environmental legislation and codes of practice.
• Minimise our waste and then reuse or recycle as much of it as possible
• Minimise energy and water usage, in our buildings, vehicles and processes in order to conserve supplies, and minimise our consumption of resources natural or otherwise.
• As far as possible,  purchase products and services that do the least damage to the environment.
• Purchase these products from like minded businesses with regards to Environmental impact.

Our sustainability policy is:

• Provide a natural, safe and memorable experience of the highest standard, of Orakei Korako to our visitors.
• Provide a safe and secure working environment for our staff
• All cultures will always be respected and welcome.
• Involve the people of our community, with employment.
• Invest in the business to achieve the above.

Orakei Korako Geyserland Resort 2000 Ltd is signed up to the Tourism Sustainability Commitment.